Sea and Shore
Villa Stella Maldives

Terms & Conditions

Booking Terms

Payment Terms

Any person or company who do not have a contract or credit facilities with us, are to pay by bank transfer to the account given in the Proforma Invoice. All the invoices should be settled as per the following payment terms (unless specified otherwise): 30% of the invoice is due as deposit within 7 days of the booking; the remainder can be settled by a second bank transfer 30 days before arrival. Once the remittance is made, please send us a copy of the same along with payment details. If there is any discrepancy on our invoice, it should be brought forward to our notice within 03 days of receipt. No reduction on our invoices is allowed at any circumstance without prior authorization or credit note.

Cancellation or early departure

Deposit refund in case of cancellation 90 or more days before arrival. No refund is offered for cancellations at a later date, no shows, or for early departures.

Cancellation by us

We will notify you as quickly as possible of any eventual cancellation. We may cancel the holiday if you do not pay the balance of the price on time and we may retain the deposit you have paid. In the event of cancellation by us you will be entitled to either: 1) have a full refund; or 2) accept a substitute alternative from us of equivalent or closely similar standard and price, if one is available; or 3) choose a substitute alternative of a lower standard to the travel arrangements booked together with a refund of the difference in price. We will also, if appropriate, pay you a compensation.

Liability, limit of liability, and compensations

We are not responsible for and have no liability for the acts or omissions of persons who are not acting as our employees or suppliers. We accept responsibility, subject as limited by the booking conditions, for supplying to you all holiday services booked by you, even though we will have engaged independent suppliers to provide certain of these services. We will have no liability to pay compensation to you for any failure to properly perform the holiday contract, where the failure is attributable to you. Examples would be that any member of your party is unable to travel for medical reasons, or fails to take his/her passport with him/her or a passport which meets the requirements of the country(ies) of the holiday (some countries require you to have at least 6 months validity on your passport from the date on which you leave that country), or to get a required visa or health certificate, or to check in early enough to catch the flight or to turn up in time for an excursion/activity for whatever reason, or mislays or loses holiday documentation, or is reasonably excluded by a supplier because of misconduct or medical reasons, or is not provided with a holiday service because of an error in the information given by you. We will have no liability to pay compensation to you for any failure to properly perform the holiday contract, where the failure is: 1) attributable to a third party unconnected with the provision of the holiday services, and which was unforeseeable or unavoidable; 2) due to unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised: 3) due to an event which we, even with all due care, could not foresee or forestall. We assume no responsibility for any loss, damage to baggage, property or for injury illness or death or for any damages or claims however so caused arising directly or indirectly from war, riot, civil strife, industrial dispute, terrorist activity, actions of governments or other state bodies, unavoidable technical problems with transport, machinery or equipment, delays, power failure, natural or nuclear disaster, avalanche, fire, flood, adverse weather conditions or levels of water in rivers, accidents, force major, Acts of God. Where we are required to pay you compensation, whether as provided in these booking terms or otherwise, our liability to pay compensation shall be limited in all circumstances to the lesser of a maximum of two times the price of the holiday.

International air booking

Reconfirmation of flight bookings is your responsibility. As travel arrangements may be booked to connect with international and domestic air flights it is you or the travellers responsibility to keep us updated as to flight times and numbers.

Passport and Visa

You must ensure that your passport and travel documentation is in order and that you have obtained the necessary visa and all other requirements for your Travel Arrangements. Should you require assistance on this matter, we will be pleased to make recommendations. We will not be held responsible for you travelling without the correct travel documents.

Travel insurance

It is a condition of booking that you and everyone in your party are adequately insured for the full duration of the holiday in respect of illness, injury, death, loss of baggage and personal items, cancellation and curtailment. The choice of insurer is the sole discretion of you.

Complaints

If you have a complaint about your holiday then you should immediately contact our representative, even while on holiday. It is unreasonable to take no action while you are on holiday, then complain afterwards. If our representative cannot solve your problem before you return home then you should contact us within 21 days of returning home. If you do not complain within that period then this may affect our ability to investigate your complaint and may impact on the way that your complaint is dealt with.

Check-In & Check-Out

Check In time 14:00, Check Out time 12:00. Advanced requests for early Check in and late Check should be reconfirmed prior to arrival. Charges may be applied in some periods of the year. Late check outs while on resort are subject to availability on the evening prior to departure.

Transfer by domestic flight

Transfer by domestic flight (45’) + boat (45') is available every day in both directions. Every effort will be made to transfer guests from the airport to the villa within 3 hours from guests check-in at the domestic terminal. Transfer by domestic fligh + boat is conducted approximately between 0600 and 1600hrs. Guests arriving into Male' International Airport after 1500hrs or departing with flights before 1100hrs will need to stay overnight in Male'. Transfers may not always be available at the requested time and the villa is not liable for any compensation arising from such delays. Domestic flight rates are subject to increase, should fuel surcharge be imposed by the relevant authorities.

Transfer by speedboat

Transfer by speedboat (duration about 3h30) is available every MONDAY, THURSDAY, and SATURDAY. Departure from Male is scheduled around 13hrs and arrival to Villa Stella is around 16:30. Return transfer to Male is available every MONDAY, THURSDAY, and SATURDAY with departure from Villa Stella early in the morning and arrival to Male around 11:00. Transfers may experience delays for the adverse conditions of the sea, or may not always be available at the designated time and the villa is not liable for any compensation arising from such delays. Transfer rates are subject to increase, should fuel surcharge be imposed by the relevant authorities.

Inter banking charges

Inter banking charges: US$40.00 per remittance.

All-Inclusive

Rates include:

  • All the meals with bottled water
  • Daily excursion by boat for snorkeling
  • One night fishing session
  • Free Wi-Fi
  • Assistance in English and Italian languages
  • Taxes

Rooms' occupancy

  • Master Bedrooom can accommodate up to 2 adults in a king size bed plus 1 adult or child in an extra single bed.
  • Standard Bedroom can accommodate up to 2 adults in a queen size bed plus 2 adults or 2 children in two extra single beds.
  • Seaside Bedroom can accommodate up to 2 adults in a queen size bed plus 1 adult or child in an extra single bed.

Special & complimentary

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Useful Information

Islam & dress code

Islam is the official religion in the Maldives, so on the local islands the moments of prayer (5 times a day) take precedence over work and pleasure. There shall be no worship of other religions. For a visit to a mosque you need to wear long pants or a sarong and be barefooted. In the Maldives it is not allowed consumption of alcohol and pork outside the resorts. In the local villages is forbidden to promote or participate in any activity contrary to the Muslim religion or that threatens the peace and harmony of the inhabitants. Dress code: on the local islands, guests must abide by the local laws or customs on clothing, including the custom to remove shoes before entering a house. The men usually wear shorts and T-shirt. Women should always wear clothes that cover from shoulders to knees. However, sunbathing in bikini is obviously allowed during boat excursions, and also in a dedicated beach on the island of Rinbudhoo. Nudism and topless are prohibited throughout the country.

WiFi Internet

Villa Stella is equiped with free WI-FI internet. The connection 3G is available in the area since the end of 2015.

Scuba Diving

Rinbudhoo island is not equipped for scuba diving.

What to bring

As well as the clothing mentioned a part, for a stay at Villa Stella you might bring with you some insect repellents, sunscreen, lip balm and eye drops. It is important to bring your snorkeling gears since those are not available at the villa. Football or tennis shoes would be useful to be part of the sportive events of the island.

Shops

At Rinbudhoo there are four dairy food shops. In the shops, all the ingredients of the local food are available. There are also some products such as pasta, peeled tomatoes, jam, honey, milk powder, eggs and other items including cosmetics and cigarettes. The shops have a limited selection of fresh products such as bread, fruits or vegetables.

Drinks and alcohol

There is a good selection of soft drinks available in the shops of the island, including some Coca-Cola products. At Rinbudhoo, as in all the other inhabited islands of the Maldives, is strictly prohibit the use of any kind of alcoholic beverages. Alcohol is only available in the tourist resorts and on the liveaboards.

Mobile telephone

The range for mobile phones is good. Local SIM cards are available at the airport terminal and recharge cards are on sales in Rinbudhoo shops.

Electricity

On the island of Rinbudhoo there are two generators operating 24 hours a day. However, a torch (flashlight) can be useful. Electricity supply is from 220V to 240V, 50 Hz AC. The sockets of Villa Stella accept a plug with three-square pins.

Money

On the inhabited islands only the Maldivian rufiya is accepted (US$ 1 about Rf. 15.50). There are no restrictions on changing money into rufiya, but there’s no need to change a lot. Rufiya are not readily negotiable outside the country. The best place to reconvert excess rufiya is at the bank counter at the airport. On the island ATMs are not available and payments by credit card are not possible.

Water

Ensuring a supply of fresh water has always been imperative for small island communities. Rain water quickly soaks into sandy island soil and usually forms an underground reservoir of fresh water, held in place by a circle of salt water from the surrounding sea. The plumbing of Villa Stella is connected to this reservoir by a well. The potable rainwater is collected and stored from rooftop. One bottle of mineral water per day is offered free of charge to any guest of the villa.

Climate

Generally the year is divided into two monsoon periods: the northeast monsoon from November to April, which are dried months, and the southwest monsoon, from May to October, which are wetter months. However, heavy rains can fall at any time in the dry season and you can have clear sunny days in the middle of the wet. The average temperature is remarkably consistent throughout the year, ranging from 26°C to 32°C. Sea temperatures remain pretty constant around 28°C.

Customs

No alcohol, pornography, pork, narcotics, dogs, firearms, spear guns or idols of worship can be brought into the country. Export of turtle shell, turtle shell products or row coral is forbidden.